The Chaos Thread

[Leonartist]

Hello,

Thank you for taking the time to contact McIlhenny Company regarding TABASCO® brand Products. We apologize if your recent experience with our product was not a positive one.

If you have a problem with one of our products, we require that the product in question be returned so that our Quality Assurance Manager may have it tested. If you still have the product and you provide us with your complete mailing address, I would then send a self-addressed stamped envelope to have the product picked up. In order to expedite the Q/A process it would be very helpful if you could give us the following information; flavor, size, Best Buy Date and the lot code. All of this information can be found on the bottle. Upon receipt I will send you a replacement. However, if we do not get the product back, we cannot replace it.

Once again, I apologize for any inconvenience this may have caused. Thank you for your interest in our company and our products.



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I bought a bottle of Habanero Tabasco sauce, and I was very disapointed by it. When I bought the hot sauce I assumed that it would be much hotter than regular Tabasco, but when I used it, it tasted milder than regular Tabasco. "Some like it hot. But for those who like it hotter, there's TABASCO Habanero Suace.", is what the box said. I'm wondering if my hot sauce was defective or if it is supposed to be like this. I would also like to know the scoville units of the two hot sauces.

Thank you.